This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you register and engage with our platform as a parent, guardian, or student. By using ExpertRoot, you agree to the practices described below.

1. Information We Collect

We collect personal data to ensure safe, effective, and personalized learning experiences. This includes:

• Full name, age, and contact details (email, phone number).
• Student learning requirements and preferences.
• ID verification documents.
• Feedback, attendance records, and session history.
• Payment and billing information (via our secure payment system).

2. How We Use Your Information

Your data is used strictly for educational and operational purposes:

• Tutor allocation and class scheduling.
• Safety verification and identity confirmation.
• Payment processing and invoicing.
• Communication regarding classes, feedback, and updates.
• Legal compliance and platform security.

3. Data Protection & Confidentiality

We are committed to safeguarding your personal information:

• All data is stored securely and accessed only by Us.
• Parents and students must not share, misuse, or disclose tutor information.
• Any breach of confidentiality may result in cancellation of services.

4. Class Recordings

• These recordings are stored securely within our server for future monitoring.
• Parents/students must not record or distribute sessions.

5. Payment Data

• All payments are processed through our official system using secure encryption protocols.
• All payments for services must be made only through Our official platform and designated accounts. We will never request payments through personal accounts, third-party transfers, or send individuals to collect fees on our behalf.
• Any payment made outside the official system will not be recognized, and We will not be held responsible for related disputes.
• If any person claiming to represent Us, asks for direct payment, parents and students must immediately report it to the platform.
• We do not store sensitive payment details.
• Direct payments to tutors are strictly prohibited.

6. Third-Party Sharing

We do not sell, rent, or share your personal data with third parties for marketing or unrelated purposes.
Data may be shared only:

• With tutors for class delivery.
• With legal authorities if required by law.
• For internal audits and platform improvement.

6. Updates to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or platform operations.

• We may update this Privacy Policy from time to time to reflect improvements in service quality, compliance with legal requirements, adoption of new policies, or to enhance the overall safety and learning experience of tutors and students.
• Whenever these Privacy Policies are modified, parents and students will be notified and requirsxedxced to acknowledge the changes. Acceptance will be recorded only when the updated policies are read and agreed to by ticking the acknowledgement box provided.

Contact Us

For questions or concerns regarding your data or privacy, please contact:

• Email: expertrootofficial@gmail.com
• Phone: +91 7012508028
• Address: Expert Root, 757-Second Floor, Gulf Mall, Kanjiramkulam, Pin:695524

This Privacy Policy outlines how we collect, use, protect, and manage personal information provided by tutors during registration, onboarding, and service delivery.
By registering and teaching through Us, you agree to the practices described below.

1. Information We Collect

To ensure a secure and professional teaching environment, we collect the following data:

• Biodata
• Educational qualifications, certifications, and teaching experience.
• Government-issued ID and verification documents.
• Demo class recordings and performance feedback.
• Payment and banking details (for processing monthly payouts).
• Session recordings, attendance logs, and feedback reports.

2. How We Use Your Information

Your data is used strictly for operational, safety, and quality assurance purposes:

• Tutor verification and onboarding.
• Class scheduling and performance monitoring.
• Payment processing and dispute resolution.
• Communication regarding sessions, feedback, and updates.
• Legal compliance and platform security.
• Training and quality improvement initiatives.

3. Data Protection & Confidentiality

We are committed to protecting tutor data:

• All personal and professional information is stored securely and accessed only by Us.
• Tutors must maintain confidentiality regarding student/parent data and platform operations.
• Tutors must strictly protect the privacy of all student and parent information. Under no circumstances should personal data, contact details, academic records, or class-related information be sold, misused, marketed for personal gain, or shared with third parties.
• Misuse or unauthorized sharing of platform-related data may result in termination and legal action.

4. Class Recordings

• Online sessions may be recorded for quality control and dispute resolution.
• Tutors must upload session recordings to the designated drives daily.
• Offline tutors are prohibited from recording or distributing sessions.

5. Payment Data

• All payments are processed through our official system using secure encryption protocols.
• Any payment made outside the official system will not be recognized, and We will not be held responsible for related disputes.
• If any person claiming to represent Us, asks for direct payment, tutors must immediately report it to the platform.
• We do store payment details for payout purpose.
• Directly accepting payments from the parents/students are strictly prohibited.

6. Third-Party Sharing

We do not sell, rent, or share tutor data with third parties for marketing or unrelated purposes.
Data may be shared only:

• With parents/students for class coordination.
• With legal authorities if required by law.
• For the purpose of handling payments and processing transactions, We may share only the necessary information with trusted third parties such as banks and payment gateways. This data will be limited to what is strictly required for payment processing and will not be used for any other purpose.
• For internal audits and platform improvement.

7. Tutor Conduct

Tutors must respect the privacy and dignity of all students and families

6. Updates to This Policy

We may update this Privacy Policy to reflect changes in law, technology, or platform operations.

• We may update these Privacy Policy from time to time to reflect improvements in service quality, compliance with legal requirements, adoption of new policies, or to enhance the overall safety and learning experience of tutors and students.
• Whenever these Privacy Policies are modified, parents and students will be notified and required to acknowledge the changes. Acceptance will be recorded only when the updated policies are read and agreed to by ticking the acknowledgement box provided.

Contact Us

For questions or concerns regarding your data or privacy, please contact:

• Email: expertrootofficial@gmail.com
• Phone: +91 7012508028
• Address: Expert Root, 757-Second Floor, Gulf Mall, Kanjiramkulam, Pin:695524